Shipping and processing
Where do you ship to?
-Currently, we only offer to ship to the US and Puerto Rico. We are working hard every day to expand our services to other places too.
How much is the processing time?
-Our current processing time is about 3-5 days. Each order is prepared with love and care. We just like to make sure every piece and accessory is well made for you.
How long does shipping take?
-We use standard shipping, so between 3-5 days.
Does it include a tracking number?
-Yes, for the US or PR it includes a tracking number from which you can view the status of your package.
Contact info
Where may I contact you?
-Feel free to contact us through our social media or you can send an email to irasjewelry21@gmail.com and we will reply within a few days.
Where can I find your social media?
-You can find us on Instagram, Facebook, and TikTok as @irasjewelry.
Payments
What payment methods are accepted?
-Currently available, we have PayPal.
What if I’m having problems with PayPal?
-You would have to contact PayPal directly as it is an issue regarding your account with them.
About our jewelry
Earrings:
What materials are they made of?
-Mostly out of stainless steel, hypoallergenic materials. Most of our products are nickel and lead-free. Remember to always check out the description of that specific product. Each product is made of different materials.
Bracelets:
How do I know the size of the bracelet?
- We currently use the average wrist size which is 7’’. However, it depends on the type of bracelet you are interested in.
What are they made of?
Depending on the bracelet if it’s a cord bracelet it would be nylon. If it’s a beaded bracelet then it’s a stretch cord. Those are going to be the two most common materials for bracelets.
-Necklaces:
What are necklaces made with?
Our chain necklaces are stainless steel and chokers are made with a wire-like cord.