Store Policy

Return and Refund Policy

Last updated: April 12, 2022

Thank you for shopping at Ira's Jewelry.

If for any reason, you are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy has been created with the help of the Return and Refund Policy Generator.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions:


The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.


For the purposes of this Return and Refund Policy:

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Ira's Jewelry.

Goods refer to the items offered for sale on the Service.

Orders mean a request by You to purchase Goods from Us.

Service refers to the Website.

Website refers to Ira's Jewelry, accessible from

You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights:

You are entitled to cancel Your Order within 3 days before shipment without giving any reason for doing so.

The deadline for canceling an Order is 3 days from the date on which You placed the order of the Goods up until before it has been shipped out.

To exercise Your right of cancellation, You must inform Us of your decision using a clear statement. You can inform us of your decision by:

*Remember to provide order Number*

By email:

By visiting this page on our website:

We will reimburse You no later than 7 days from the day on which We receive the Cancelation confirmation of Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns:

For the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 7 days
  • The Goods are in the original packaging
  • Provide a Valid reason for the return (damaged goods or incorrectly received goods)

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly, or where the date of expiry is over.
  • The supply of Goods that are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Only regular-priced Goods may be refunded. Unfortunately, goods on sale or on discount cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods:

To return Goods, we will provide you with a return label. The Goods must be returned in their original packaging. You will be informed of when the Goods are received.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, the return label is via trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Returns FAQ:

Damaged Goods:

  • For damaged goods to be returned or given a refund, you must provide photographic evidence of the damaged Good’s. You will have 7 days to report the issue.

Incorrect Goods:

  • For incorrectly received goods, you will be provided with a return label, sent via Gmail. The Jewelry Must be received in its original packaging. When the Goods are received on our end, we will send out the correct order to you. We will not charge you anything extra for an incorrectly sent order.


Conditions for Refunds:

Packages lost during transit are not eligible for a refund. We may help with contacting USPS to revise what can be done about the lost goods.

Goods on sale or on discount are non-refundable.

  • Refunds are only applicable to:
  • damaged goods. You may have the option to choose between a full refund or a return.
  • Order Cancelations within the time established in our policy.


Contact Us:

If you have any questions about our Returns and Refunds Policy, please contact us:

By email:

By our Instagram: @irasjewelry

By visiting this page on our website: